1. Introduction and Scope
The Majalengka Tourism Board is committed to protecting the privacy and security of your personal data. This Privacy Policy outlines our practices concerning the collection, use, disclosure, and safeguarding of your information when you visit the Discover Majalengka website or submit inquiries through our digital services. This policy complies with applicable Indonesian data protection regulations including the Personal Data Protection Law (UU PDP).
2. Information We Collect
We collect information that identifies, relates to, describes, or could reasonably be linked, directly or indirectly, with a particular consumer or device. The categories of data we collect include:
- Personal Identification Data: First name, last name, email address, phone number, and physical address provided voluntarily through our contact forms.
- Technical and Usage Data: Internet Protocol (IP) addresses, browser type, operating system, referring URLs, page views, and interaction metrics collected automatically via server logs and analytics tools.
- Communication Records: Contents of messages, feedback, and inquiries sent to our official channels.
3. Purpose of Data Processing
We process your personal data exclusively for the following legitimate purposes:
- To respond to your inquiries regarding tourism, itineraries, and media requests effectively.
- To analyze website traffic and user behavior to improve our digital infrastructure and content delivery.
- To comply with legal obligations, prevent fraud, and ensure the security of our web platforms.
4. Data Retention and Security
We employ industry-standard encryption, secure socket layers (SSL), and stringent access controls to protect your data against unauthorized access, alteration, disclosure, or destruction. Personal data submitted via contact forms is retained only for as long as necessary to fulfill the purpose of the inquiry, after which it is securely erased from our active databases.
5. Third-Party Disclosures
We do not sell, trade, or otherwise transfer your Personally Identifiable Information to outside parties. This does not include trusted third parties who assist us in operating our website or conducting our business, so long as those parties agree to keep this information strictly confidential and compliant with prevailing data protection laws.
6. Your Data Rights
You possess the right to request access to the personal data we hold about you, request corrections to inaccurate data, request deletion of your data, and withdraw your consent for future processing at any time by contacting our central office.